Return Policy
Last Updated: January 15, 2026
We Stand Behind Our Products
If you’re not satisfied, we’re here to help. Please read below for return eligibility.
Returns & Refunds Eligibility
- ✅ Accepted: Unopened, unused items in original packaging within 30 days.
- ✅ Accepted: Defective products (e.g., LED not working, manufacturing flaws).
- ❌ Not Accepted: Custom-designed discs (unless defective).
- ❌ Not Accepted: Opened or used items (for hygiene and safety reasons).
Battery Notice
- The disc uses 3x LR44 batteries (non-rechargeable). Battery life may vary based on usage.
- Batteries are covered under defect warranty only if faulty upon arrival.
How to Return
- Contact us with your order number and reason for return.
- If eligible, we’ll provide a return shipping address and instructions.
- Once received and inspected, we’ll process a refund or replacement within 7–10 days.
Shipping Costs
- Return shipping is the customer’s responsibility unless the product is defective or we made an error.
Warranty
We offer a [90-day] warranty against defects in materials and workmanship. This does not cover damage from misuse or wear and tear.